Operations

How to best run your business, including talent retention,supply chain partnerships and workforce regulations.

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Fiesta Restaurant Group yields higher retention after redefining GM role

May 18, 2023

The Pollo Tropical parent company started focusing on more comprehensive training and development efforts in Q4 2021.

Jack in the Box says drive-thru-only prototype outperforms expectations

May 17, 2023

9-month-old digital-oriented unit in Tulsa, Okla., generates average weekly sales of about $43,000, company says in Q2 earnings call

Focus Brands names new president of Focus Brands International and chief brand officer of Jamba

May 17, 2023

Wetzel’s Pretzels appoints Vincent Montanelli to top role

May 17, 2023

Vincent Montanelli will maintain his COO title, though with a promotion to the top position at Wetzel’s Pretzels.

Wendy’s to test mobile-order underground pickup option with Pipedream

May 17, 2023

Robot system planned to deliver food from restaurant kitchen to designated parking spots

Wow Bao upgrades its rewards program to an NFT-based loyalty program

May 17, 2023

Wow Bao is launching its first minting of NFTs called “CollectaBaos” that will allow owners to be part of the ‘Hot Buns Club’ loyalty program that comes with perks

What AI can do for the restaurant industry

May 17, 2023

Conversational AI in the drive-thru lane is nothing new — NRN has been covering the rise of this trending tech phenomenon since 2019, when companies first begin adapting AI voice assistants in earnest — but the trend has now reached a...

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