Consumer Trends

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The latest news and data on what restaurant consumers really want.

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Roy Rogers co-owner Jim Plamondon on his family legacy, increasing same-store sales and the rebirth of the historied brand

Sep 25, 2020

Working Lunch: Conservatives rethink approach to labor organizing

Sep 25, 2020

New York City to make outdoor restaurant dining permanent

Sep 25, 2020

Ohio bill that would make to-go cocktails permanently legal heads to Gov. Mike DeWine’s desk

Sep 24, 2020

Report: Pizza Hut LLC pressures NPC International to delay auction of 900 Pizza Hut franchise locations

Sep 24, 2020

Featured

U.S. representatives ask Federal Trade Commission to probe third-party delivery operators, franchisors

Sep 23, 2020

Dave & Buster’s Q2 same-store sales slide 87% amid pandemic-era eatertainment industry struggles

Sep 11, 2020

Outback Steakhouse parent Bloomin’ Brands debuts virtual Tender Shack brand on DoorDash

Sep 03, 2020

Owen Klein, head of menu development for CKE Restaurants, parent of Carl’s Jr. and Hardee’s, adjusts to coronavirus pandemic

Sep 25, 2020

Highlights

Flavor of the week: Bonito is more than just a seasoning

Sep 28, 2020

Bonito, a smaller cousin of the tuna, is a robustly flavored fish that can be used both as a center-of-the-plate item and, when dried, as...

Flavor of the Week: Highballs — the whisky drinks of Japan

Sep 21, 2020

A highball is a straightforward alcoholic beverage comprised of a spirit and a mixer over ice in a tall glass —...

Flavor of the Week: Chaga, king of medicinal mushrooms

Sep 14, 2020

The chaga mushroom is praised for its high level of antioxidants, anti-inflammatory components, and immunity...

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White Castle launches ‘Craver Nation’ loyalty program with personalized perks

Sep 11, 2020

The White Castle Craver Nation program relies more on data than a typical dollars to points structure for customer rewards

5 ways restaurant consumer trends are shifting during the coronavirus pandemic

Sep 10, 2020

According to The NPD Group, consumers now tend toward foods that are accessible, offer comfort or stress relief

Restaurants maintain steady service sentiment even as recovery slows

Sep 09, 2020

Black Box Intelligence™ data show improving guest sentiment for food, beverage and ambiance, but declines for value

Flavor of the Week: Dukkah, an Egyptian seasoning blend

Sep 08, 2020

This Egyptian blend consists of toasted nuts, seeds, and coriander, cumin, fennel and other spices — cooks tend to modify it based on their personal tastes and what’s available. Dukkah means “to pound,” and the ingredients for it are traditionally...

orecchiette pasta flavor of the week.png

Flavor of the Week: Orecchiette, ‘little ears’ of pasta

Aug 31, 2020

This round, concave pasta is believed to have originated in Puglia, the heel of the great Italian boot. Its name, which means ...

Flavor of the Week: Agave, a sweetener with a health halo

Aug 24, 2020

Agave is a sweetener derived from the maguey plant best known as the base for tequila and mezcal...

Flavor of the Week: Elderberry works in desserts, jams and wine

Aug 17, 2020

Elderberry doesn’t get its name because it is the wisest of all the berries; this fruit was considered an aid to longevity in...

Consumers are warming to dining out, but they want to feel safe, says AlixPartners data

Aug 14, 2020

And though delivery is increasing, pickup is preferred — in part because people just want to leave the house

NPD Group: Digital restaurant ordering by adults 65 and older increases 428% year-over-year in June

Aug 12, 2020

Coronavirus pandemic leads to older American consumers utilizing technological options more than ever before

Restaurant staff key to retaining guests by maintaining a clean and safe environment

Aug 12, 2020

Black Box Intelligence™: Sales, traffic, guest sentiment all improved in recent months

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