Operations

The lanes at select locations are for mobile orders only

20% of restaurant patrons familiar with metaverse, Paytronix-PYMNTS study indicates

Twisted Soul Cookhouse & Pours owner has three new concepts, with a fourth on deck

The upcoming Boston food hall will stretch the definition of dining out with elements of restaurants, Web 3.0, an interactive art exhibit, and food science museum

After being whacked by the pandemic in 2020, brands see their changes bearing fruit

The pandemic recovery year benefitted large chains with drive-thru and digital prowess

Nearly one-fifth of the chains in the NRN Top 500 grew their AUVs while their store growth shrank or stagnated. The secret? Omnichannel digital expansion.

On-demand service joins c-store giant’s roster of online ordering partners

The Focus Brands chain rolled out an 1,800 and 1,000-square foot prototype but navigating customer friction, traffic, and POS integration is challenging