Operations

Private-equity firm has more than 450 Tim Hortons units in the country

The fast-casual restaurant chain has agreed to pay 13,000 workers for violating their right to predictable schedules and paid sick leave

Joe Springer — owner of franchise group Nufish LLC — currently owns 20 stores with plans to open 10 more in the Memphis area

Franchisees are aware of opportunities in a volatile environment, executives say