FOODSERVICE OPERATORS LOOKING BACK AT 2007 MIGHT BE CONSIDERING WHETHER OR NOT it deserves to be called “The Year of the Heartburn.”Across the foodservice landscape, operators from all segments, including quick service, fast casual, fine dining...
The leadoff spot in the promotions lineup goes to PIZZA PATRÓN for its “Pizza por Pesos.” In early January the chain began allowing customers to pay for pizzas with the leftover pesos they had after visiting Mexico. Pizza Patrón...
Greater focus by restaurant companies on security for wide-area data networks and card-payment processing systems, and on revising policies for internal data-system users. This often was in keeping with requirements of the...
Lawsuits continued to plague the industry in 2007 as special-interest groups, governmental agencies, customers, employees and franchisees pressed claims against restaurant companies for the usual range of alleged infractions.Those complaints run...
What you are about to read is guaranteed to be the well-thought-out…um…thoughts of an ad critic, a list of the hottest ads of this past year chosen through a combination of subjective standards for what constitutes a hot ad and a detailed...
Americans spent the second half of 2007 thinking about the future—in particular, the upcoming national elections in 2008. With the White House and Congress up for grabs, the focus is once again beginning to shift from legislative and regulatory...
Nearly 12.8 million people worked in the restaurant industry in 2007. Despite rosy predictions that foodservice will add 2 million more jobs by 2017, operators this year struggled to recruit and retain good workers into existing positions...
FRANCIS M. “FRANK” BARRETT, creator of the Ground Round casual-dining concept, died Nov. 15 in Brighton, Mass. He was 79. Barrett’s foodservice career started in the mid-1960s as a management trainee at a Howard Johnson’s in Wollaston Beach...
“Fast casual” has for several years been the sweet-spot positioning for new restaurants or restaurant extensions, but the turbulent economy has exposed the vulnerability of even that supposed magic label.The perception of some fast-casual...
Lidia Bastianich remembers gazing north up Fifth Avenue and finding it empty of all traffic.As grand marshal of New York’s Columbus Day parade, Bastianich was set to lead more than 100 bands, dozens of floats and 35,000 marchers up Fifth Avenue...