Operations

Sprinkles CEO and president Dan Mesches talks the importance of menu innovation, technology and attracting franchisees

Cost-of-living increases trigger raises for low-income workers around the country

Promotions are always big this time of year, but more brands are focused on digital-only offers for loyal guests versus blanket discounts.

New England pizzeria brand launches new website and mobile app to ease guest convenience, chief experience officer notes

Inflated costs tend to benefit brands charging royalties and one expert expects an uptick in franchising this year accordingly

Starting Feb. 2023, a free coffee will require 100 stars instead of 50 stars, and free lattes and Frappuccinos will cost rewards members 200 stars instead of 150

Joseph Hoffman appointed as chief restaurant officer

The Save Local Restaurants Coalition has filed a lawsuit to stop California from implementing Assembly Bill 257 on Jan. 1 because it has collected enough signatures to push it to a referendum vote in 2024.

Salad Station’s expansion comes as the chain experiences double-digit same-store sales growth.