WILMAR Minn. Ten-unit Arby's franchisee American Roast Beef, based here, said Web-based RTIconnect back-office software from Restaurant Technology Inc. saves time for managers, improves reporting and made possible the elimination of an information technology position.
ARB uses RTIconnect food, labor and cash-management modules, sources at the Marietta, Ga., technology firm said.
Joe James, ARB director of operations, said RTIconnect's low maintenance requirements, compared to the company's previous back-office software, is saving his group "a bundle." He said the Web-based architecture permits headquarters to easily track key store-level sales and labor metrics, and enables area managers to remotely monitor at multiple units daily deposits, tills, inventories, variances and cash irregularities.
Using historic sales data to create sales forecasts that suggest optimum staffing levels, RTIconnect has significantly reduced the time managers spend creating employee schedules, ARB officials noted.