NRN presents Consumer Picks, a data-driven report on customer preference and restaurant brand strength. Data for this report is provided by market research firm Datassential. Find out more about the data here and read more about the methodology here.
The Cheesecake Factory’s larger-than-life approach left an outsized impression on diners, who gave the brand’s extravagant decor, massive menu and towering cheesecakes top honors for both ambience and food quality.
The Calabasas Hills, Calif.-based chain bested many of its casual-dining rivals to take the No. 1 rank for ambience, including Olive Garden, LongHorn Steakhouse, P.F. Chang’s and Red Lobster. In fact, nine of the 10 top-ranked brands were casual dining concepts. The only outlier was fast-casual French cafe La Madeleine.