Let the self-healing begin: MPLS network ensures 1-800-Flowers.com's call-center service never falters


(Editor's note: This is the first of a possible series of general business technology features from Nation's Restaurant News sister publication Chain Store Age. These features, while not focused on foodservice operators, nevertheless may prove of value to multi-unit business operators and enterprises large and small. More information about CSA is available at www.chainstoreage.com)

Christmas may not be 1-800-Flowers.com's top-selling season, but the gifting

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