Helping guests help themselves

THE PANEL

MODERATOR:

RICHARD MARTIN, executive editor, Nation’s Restaurant News, New York

PARTICIPANTS:

LARRY BENSON, vice president of sales, NextChoice, Portsmouth, N.H.

KAREN BIRD, vice president of restaurant information systems, Chili’s Grill & Bar, Dallas, a 1,100-plus-unit, casual-dining chain owned by Brinker International Inc.

TAMY DUPLANTIS, vice