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Chick-fil-A's mobile app

Chick-fil-A confirms data breach

Chick-fil-A said its data breach impacted less than 2% of its mobile app users.

About two months after announcing it was investigating reports of fraudulent activity on its mobile app, Chick-fil-A confirmed a data breach late last week. In a statement shared on Twitter, the company noted it has informed the “less than 2%” of Chick-fil-A One users impacted by the suspicious activity.

“We never want our customers to experience something like this and have communicated directly with those impacted to resolve these issues, while taking necessary efforts to protect our system and our customers for the future,” the company’s statement said. “We are grateful for our customers’ patience while we worked to resolve this issue and sincerely apologize for any inconvenience caused.”

In early January, several of the chain’s customers in the Atlanta area reported their data, including bank account information, was accessed by hackers. As consumers – and businesses – become more digital, data breaches have skyrocketed. In Q3 2022, for instance, data breaches globally were up by 70% year-over-year, according to cybersecurity company Surfshark. Restaurants and restaurant adjacent companies have not been immune. McDonald’s was hit by a data breach in 2021, for instance, while DoorDash’s recent breach affected nearly 5 million people. More recently, Five Guys reported a breach in late 2022 that impacted job applicants, while Yum Brands experienced a ransomware attack in the U.K. in January.

Contact Alicia Kelso at [email protected]

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