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10 signs of a bad restaurant

This video post is part of Sullivision on, a resource center for restaurants looking for service, leadership and sales-building techniques from industry expert and NRN columnist Jim Sullivan.

Two things are certain about working in the restaurant industry: It’s a free university and a free circus, every single day.

If you're having a bad day then cue up the “Top 10 Signs You’ve Gone to a Bad Restaurant” video and smile a little at the fun — but crazy — business we work in.

This lighthearted, short video is a favorite at live leadership workshops, and Sullivision is sharing it for the first time exclusively here at  

Jim Sullivan is a popular keynote speaker at leadership conferences worldwide. He’s the chief executive and founder, which designs leadership, service and sales-building products, programs and services for the Top 200 restaurant and retail brands worldwide. Clients include McDonald’s, Starbucks, Pizza Hut, Applebee’s, Denny’s and Walt Disney Company. More information on Sullivision and its products and services can be found at

Follow Jim Sullivan on Twitter, Pinterest and LinkedIn: @Sullivision

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