Articles and tips on how to best run your business, including talent retention, supply-chain partnerships focusing on the restaurant technology solutions.
Five years ago chef Charles Phan sold about six orders of whole fish a night, and many were sent back at his Slanted Door restaurant in San Francisco. Now he sells about 23 whole fish an evening, and not one has been sent back in the...
Promotions offering free music downloads are not yet as ubiquitous as coupons and two-for-one deals, but more chains are using them to snag the millions of consumers who can’t seem to unplug MP3 players from their ears.McDonald’s, Burger King...
Question: Do you still write those columns where you make up the questions and answer them because you don’t have enough material on a single topic to flesh out a whole column? Answer: Keep reading and you’ll find out. Q: Why haven’t...
For Subway, a key aim in introducing different items is keeping things the same. Easy implementation and simplicity in operation were crucial objectives in the development of the new Breakfast Stuffer biscuit sandwiches currently being tested in...
GLENDALE CALIF. —Poised to complete what has been a drama-filled, $2.3 billion merger of two national chains, IHOP Inc. chairman and chief executive Julia Stewart promised to bring a “fresh...
As a concept that specializes in assembled-to-order sandwiches, Subway’s food-safety effort starts with the basic building blocks of its ingredients. “We hold our manufacturers highly accountable,” said vice president of operations Steve...
The restaurant industry already is infamous for long hours, relatively low pay and physically demanding work. But now a barrage of lawsuits, judges’ decisions and heightened regulatory initiatives are suggesting that in some places restaurant work...
CAPITAN N.M. National Restaurant Association gave him “unparalleled experience” in helping constituents and strengthened his newly announced bid for election to the U.S. House of Representatives. ...
Amid allegations by franchisees of McDonald’s, Wendy’s and Baja Fresh Mexican Grill that some new products haven’t been tested properly before launch or were rolled out too quickly, Taco Bell has begun speeding up new-product test...