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Finding the right balance

Finding the right balance

McAlister’s Deli, in rethinking its dessert offerings, found a way to save approximately 45 percent in food costs, reduce waste and boost sales.

The Ridgeland, Miss.-based fast-causal chain used to offer from six to eight cakes and pies as well as a handful of grab-and-go options at the point of purchase. Now the 300-unit chain serves one “indulgent” featured dessert and a few select sweets, such as cookies and brownies, which are merchandised near the cash register.

“The food

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