New surveys spur health care feeders to keep raising standards

Health care foodservice directors and their staffs have made notable progress in recent years improving scores on internal patient satisfaction surveys. They’ve successfully revamped their menus, improved food quality and introduced spoken menus, liberalized diets, room service, pods and a host of other programs to please patients.

But there’s no resting on laurels even for a brief moment in health care. Another challenge has appeared, bringing with it another test of flexibility,

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