Operating a successful and profitable restaurant does not depend solely upon the quality of the food you are serving – it also depends upon the service you are providing! "The Secrets to Restaurant Management and Staff Training: The Missing Pieces to a Highly Successful Restaurant Operation" by Christine J. Lueders provides tips and skill training for owners, managers, and staff, which enables them to create a unified culture of core values consisting of respect, integrity, professionalism, appreciation, and responsibility.
The book breaks down the importance of each role in a restaurant, from owner to host. It shows them the importance of presentation in a restaurant, how to obtain a great impression, how to communicate with coworkers and customers effectively, and how to work as a team. Furthermore, it shows successful floor plans, uses the counting system, and provides the most well-rounded training programs for your employees. It is a great resource for any professional in the foodservice industry.
With the help of this book, managers will learn how to take care of the staff so staff can provide excellent service to your customers, who in turn will keep coming back for your delicious food and high-quality service!
Page count 260
The book is available on Amazon or can be purchased as an audible. Customers who would like to give an honest review can visit www.managerandstafftraining.com to receive a promotional code to use with Audibles.