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Dunkin': Espresso and drip coffee coexist quite nicelyDunkin': Espresso and drip coffee coexist quite nicely

Company continues consistent growth during Q3

Gloria Dawson

October 31, 2019

2 Min Read
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It seems Dunkin' has been able to launch an extensive espresso program without sacrificing speed or alienating its core customer base. About a year into the program, the company says those beverages make up about 10% of sales and are bringing in younger, female customers, a target audience for the brand. 

The espresso and drip offerings "coexist quite nicely," said Scott Murphy, Dunkin's COO, in an interview after the company’s third-quarter earnings call Thursday. 

Drip is "a great ritual for the morning guest," while "espresso flexes a little more in the afternoon," he said. "I think they can go together. In some cases, they're different consumers; in some cases, they're the same consumer."

During the third quarter, ended September 30, 20...

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About the Author

Gloria Dawson

Gloria Dawson is a senior editor at Nation’s Restaurant News, Restaurant Hospitality and Supermarket News. She writes and edits breaking news and feature stories and conceptualizes and manages various sections and special issues of NRN magazine.

She joined the restaurant and food group in 2018 after writing for the New York Times, the Wall Street Journal, Eater and various other publications. She earned her master's degree from Columbia University Graduate School of Journalism and her BFA in art history and photography from the Art Institute of Boston at Lesley University.

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