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Domino's delivery driver 1.jpg Domino's
Domino’s, which differentiates itself within the quick-service industry as one of the largest chains still using in-house delivery drivers only without the help of third-party companies, has cited delivery driver shortages before, but now with the impact of omicron especially in December and January — spilling over into the first few weeks of the first quarter — stores have had to reduce operating hours, and in some cases, stop taking delivery orders.

Domino’s can’t keep up with delivery orders as driver shortage continues

Domino’s Q4 global revenue fell 1% as the pizza chain comes off a hot streak earlier during the pandemic

Domino’s pandemic-era hot streak of sustained growth has slowed down, largely due to omicron-era compounded staffing challenges, Domino’s CEO Ritch Allison said during Tuesday’s earnings call for the fourth quarter ended Jan. 2, 2022. According to an earnings release, global revenue for the Ann Arbor, Mich.-based pizza chain fell 1%, though that is largely attributed to an extra 53rd week in 2020. 

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