Fast-casual restaurant chain Captain D’s announced on Wednesday the promotion of Nan Ward to chief operating officer. Ward has been with the company since 2012, most recently serving as chief people development officer.
In her new role, Ward will oversee all company operations, human resources, training, and people development.
“Over the past 12 years with Captain D’s, [Ward] has made a defining impact on the company across many disciplines,” Captain D’s CEO Phil Greifeld said in a statement. “She has a vast, hands-on background in operations and pairs it with savvy business acumen. It’s a powerful combination that ensures [Ward] will excel as COO, leading our operations to even higher levels of excellence as we push into new regions.”
Ward joined the seafood-focused restaurant based in Nashville, Tenn., over a decade ago as a human resources manager, and was named director of training in 2017. In 2019, Ward was named chief people development officer.
Captain D’s has over 530 restaurants across the U.S. and Canada and plans to keep growing through new franchise agreements. Recently, the privately held chain announced a third consecutive year of same-store sales growth.