SpeedLine meets phone lines for Boston Pizza

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RICHMOND British Columbia Boston Pizza International based here has selected for its Edmonton-area call center software from point-of-sale-system and other technology provider SpeedLine Solutions Inc. of Vancouver, B.C., and Lynden, Wash.

BPI, with 265 casual-dining restaurants in Canada, is transitioning from a UNIX-based call-center system described by company officials as "archaic" and growth inhibiting. The Edmonton region is facing serious labor shortages

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