NEW YORK Sullivision.com . —Multi Unit U, a new online training program designed to help multiunit restaurant managers build leadership and...

The Lagoon amusement park in Farmington, Utah, recently was flooded with patrons all wearing the same white T-shirt that read, “Free Meal”—the everyday slogan for Cafe Rio Mexican Grill, a 16-unit fast-casual chain based in Salt Lake City.Cafe Rio...

We work in a chaotic industry where success—or failure—is often determined by pennies earned or pennies lost on a store-by-store, period-by-period, shift-by-shift basis. So as we rush headlong into the final quarter of 2007, I thought it might be...

GAITHERSBURG MD. Sodexho USA, and being able to fly like a bird didn’t hurt his pitch. —Chef Ray Giordano made a good impression in his employment interview with a recruiter for contract giant...

TUCSON ARIZ. —Effective employee training not only generates a return on investment, but it reflects a company’s strategy and reinforces its culture, hospitality executives told attendees at the recent semiannual conference here of the...

Union Square Hospitality Group, Famous Dave’s of America, Royal Caribbean International and Bruegger’s Enterprises Inc. have been named winners of the 2007 SPIRIT Awards for innovative workforce programs that lead to high employee satisfaction. ...

SAN FRANCISCO —The restaurant industry is approaching racial, ethnic and gender parity to national demographics in the makeup of its hourly workforce, but it has yet to bridge the diversity gap at the management level and in reaching...

Close to 80 percent of surveyed restaurant operators encourage employees to participate in community service activities, and half report better morale and retention when workers volunteer in the community, according to the 2006 Survey of Unit...

It came as no surprise to labor lawyer Nancy Delogu that a recently released federal study showed the restaurant industry had the highest rate of employee drug abuse of all businesses between 2002 and 2004. That’s because foodservice still lags...