Balancing consumers’ cravings for indulgent foods with their increasing desire to know what their meals contain will pose a challenge for operators in 2011, according to market research firm Mintel. ...
With menu labeling a likely reality for restaurant chains next year, the foodservice industry will be forced to “walk the fine line between open disclosure and customer satisfaction,” according to new analysis from researchers at...
Social media runs through nearly every restaurant industry engagement strategy these days. Yet many people agree that fancy new tactics need to be married to old-fashioned service and hospitality to have a lasting impact. Whether chefs or...
Still recession-ravaged, today’s consumer is looking for a different dining experience than he or she was just a few years ago. While price, value and convenience are still top of mind, many consumers are also in search of restaurants they...
