This is part of “State of the Industry: Diversity,” a special report brought to you by Nation’s Restaurant News in partnership with business intelligence firm TDn2K and diversity advocate Multicultural Foodservice &...

Kristen E. Polovoy serves as a class-action defense attorney at Montgomery McCracken Walker & Rhoads LLP. Her practice includes general and complex commercial litigation with a focus on consumer fraud class action defense of consumer product...

Consumers increasingly embrace technology, yet many prefer to deal with staff directly, the National Restaurant Association finds.

Brands risk alienating some customers as they try to attract more profitable traffic

Big franchise restaurant lender expands scope as it looks for growth

“MyDQ” offers loyalty, payment, geo-location marketing platform

Fresh juice platform boosted 3Q same-store sales

Verros replaces Desmond Hague, who departed after dog abuse incident

Company’s plan to turn around chain also includes reduced discounting

Former Robeks exec to lead growing concept from former KISS band members