Some customer service stories become legendary, like the pickle story from veteran restaurateur Robert Farrell. A Brooklyn, N.Y., native, Farrell founded Farrell’s Ice Cream Parlour and Restaurant in Portland, Ore., in 1963.As the concept grew, it...
ATLANTA Brian Kolodziej, the former vice president of culinary innovations and operations at Metromedia Restaurant Group in Plano, Texas, and a one-time chief of menu development for Brinker International, has been hired as vice president of...
DUBLIN Ohio Wendy’s International Inc. has agreed to be acquired by Arby’s parent Triarc Cos. in a stock swap valued at $2.34 billion, ending a year of speculation about the burger giant’s fate. Triarc, the most visible holding of activist...