First-hand accounts detail what it really looks like to lead a business in times of crisis

Potbelly reversed course on its initial decision to return their first-round loan after the company saw that ‘the program was about to close with billions of dollars in available funds still remaining’

The annual Nation’s Restaurant News analysis of foodservice revenue and growth begins to show the coronavirus pandemic’s impact, but also a year of mergers and acquisitions

Many chains saw a sales bump thanks to technology, sandwich love and the fact that the poultry travels well

Small Business Administration releases data on recipients of the forgivable loan program and the $42 billion so far that went to foodservice companies

Author Kep Sweeney and industry veteran Lane Cardwell offer advice to operators

Restaurant chains with later fiscal-year ends offer early look at pandemic’s effects

Less than two weeks into her new role as CEO, Allen found herself leading a coronavirus response effort for the drive-thru burger brands. She talked with Nation’s Restaurant News about how she did it.

How the brand is prioritizing employee and customer needs as it navigates the COVID-19 business environment