1. Select the right person in the first place. Today’s hiring mistakes are tomorrow’s turnovers. Clearly define the results you expect and the talent you need. I know it’s easy to say and hard to do, but don’t lower your...
Descriptions give guests a better picture of the food on the menu, but they can go beyond helping guests make a choice between one dish or another. Descriptions can also help sell a dish by conveying value. Here are some words servers can use to...
Q&A with chain president Dennis Tase on growth, pricing and secret chili
How to best reach Millennials was the most popular story this week on NRN.com, as readers looked to a new study that outlined dining out habits and preferences for the coveted younger age group...
There’s much more to sales-building than merely training servers to “suggestively sell.” For instance, spotlessly-clean facilities and great service are but two examples that come to mind, because that makes more diners come back...
1. Sell more of what you have. ...
