Touchless tech gets prioritized at restaurant chains during the coronavirus pandemic

Oct 16, 2020

QR codes, artificial intelligence and robots help make the lives of customers and employees easier

Working Lunch: Yelp uses its platform to highlight allegations of racial discrimination by restaurants

Oct 16, 2020

Plus, new a new benefit initiative from Mastercard is a talking point on this week’s episode of the podcast

Restaurant chain leaders say inflated pricing and direct delivery are winning third-party delivery strategies

Oct 15, 2020

Salata Salad Kitchen and ZaLat Pizza executives speak on MUFSO panel about creating successful partnerships with delivery companies; Thanx CEO and NRN Power Lister Zach Goldstein urges top U.S. mayors to make third-party delivery fee caps permanent

Tech Tracker: Rick Bayless turns to ghost kitchens; delivery moves from Taco Bell, McDonald’s, Little Caesars

Oct 14, 2020

Tune in Oct. 15: Senior Editor Nancy Luna will be moderating a Restaurants Rise powered by MUFSO session on “Touchless Tech” with panelists from White Castle, El Pollo Loco and Tocaya Organica

Here’s what restaurant owners need to know about the new Online Accessibility Act introduced to Congress, according to a defense attorney

Oct 12, 2020

Anastasia Protopapadakis talks about how the proposed legislation would affect businesses, and what operators need to do to be in compliance

Cotential CEO Erica Dhawan on how we need to change communication in the age of connectional intelligence

Oct 08, 2020

Learning how to connect more effectively and respectfully in a digital world is crucial to businesses in the a post-COVID-19 world

The 2020 SeeLevel HX QSR Drive-Thru study: Here’s how 10 major quick-service brands ranked in taste quality

Oct 07, 2020

How window-to-car food quality changes in brands, from McDonald’s to Taco Bell

New Online Accessibility Act introduced to Congress would require businesses to make their website and mobile apps accessible

Oct 02, 2020

The new bill introduced to the U.S. House of Representatives Thursday would confirm that digital accessibility is a part of the Americans with Disabilities Act

Bear Robotics and SoftBank join forces to mass produce Servi, foodservice robot

Sep 28, 2020

Penny, the food assistant robot, rebrands as Servi as widespread adoption is announced in Japan; demand in U.S. and abroad has surged amid COVID-19 crisis; a top national casual-dining chain is latest to test robot helpers

Watch out Domino’s – Donatos founder runs secret innovation hub

Sep 23, 2020

Jim Grote’s lab develops technologies that benefit foodservice, and the pizza chain he founded in 1963