The founders of the Utah-based soup and sandwich chain have backgrounds in tech and built custom AI-based systems instead of going with off the shelf

Narang was promoted from co-president and COO, and will be replacing Chris Comparato starting Jan. 1, 2024

Casual-dining restaurant company also installs technology leader Rohit Lal amid Starboard activism; chair Jim Craigie retires

Adam Oldenburg shares how Toppers’ proprietary POS has been a huge competitive advantage.

IHOP’s deployment of Google Cloud’s AI tech comes as the chain experiences over 20% of sales now coming from off-premises orders.

Austin, Texas-based warm-cookie bakery brand also adds delivery-only units as it expands

Loyalty programs are key

The standard approach needs to be changed — here’s why

The representatives form Taco Bell, Full Course and 858 Partners to share their expertise on finance, technology, and the guest experience

Big names in tech are in a race to automate the most front- and back-of-house tasks for labor-challenged operators, from Oracle to Paytronix and more