Growing restaurant companies have growing technology needs, but what is the next step and when do they take it?
Recently surveyed operators see systems integration, collaboration aids as well as tools for analysis and reporting tools as the top drivers for transforming their businesses in order to counter rising costs. They are especially looking at enhanced workforce management to tackle their main worries; growing labor challenges and expenses.
Listen in to our webinar speakers to hear more about:
- Research into operator business challenges. Which tech and strategies are they pursuing?
- Tips and tricks for linking disparate IT systems to increase their value.
- The pros and cons of today’s collaboration devices and software
- Data aggregation, analysis and reporting applications, and beneficial information quick wins.
-- SPEAKERS --
Karina Coen, Director of Labor Productivity, Fourth
Karina has 16 years of experience working for independent and multinational hospitality organisations in both operational and functional roles and joined Fourth in 2014. As Head of Fourth’s Labor Productivity Solution she is passionate about working with businesses to execute brilliantly, turning ‘the plan’ into specific results for growth and productivity. With a challenging but engaging style, she believes that in order to deliver results in business you must question everything, stay ahead of the competition and constantly seek to exceed your own expectations. Karina studied Business Psychology and hopes one day to achieve accredited Business Psychologist status. Karina has a particular interest in Organisational Psychology, productivity and Organisational effectiveness.
Meghan Clausell, IT Director, Duffy's Sports Grill
Meghan Clausell is the IT Director at Duffy’s Sports Grill. She joined Duffy’s as POS Manager in 2013 after working a decade in the point-of-sale-systems industry, including time as a Project Manager for Pinnacle Hospitality Systems. She was named Duffy’s IT Director in 2015 and since then has implemented various POS system upgrades, including the move from paper tickets to kitchen display technology, while improving network infrastructure and security. Recently, she has coordinated the development and integration of proprietary mobile applications, online ordering and delivery systems and a platform for data aggregation and analysis.
A native of Canada, with a degree from the University of Windsor, Meghan earned Microsoft Certified Professional status while working as a fry cook at Applebee’s Neighborhood Grill & Bar, spurring her to pursue a career in information technology. She currently resides in West Palm Beach with her husband, Juan, and their dogs, Petey and Busy
Alan Liddle - Moderator, Data & Event Content Director, Nation's Restaurant News
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