Delivery became vital for restaurants in 2020, and many operators just reached for the first delivery app or service they could find. With takeout and delivery here to stay, we’ll explore best practices for using 3rd party apps, and how to attract and keep customers ordering off your own website to increase profitability.
Join Ron Ruggless, Senior Editor, Nation's Restaurant News in conversation with Carla Losak of Square for Restaurants, John Tsahiridis of GreekBelly and Scott Landers of Figure 8 to discuss:
- Best practices for implementing 3rd party platforms
- How to build your in-house delivery system and how to get your
customers to move from apps to your website.
- Optimizing inventory management between platforms
- Using 3rd party platforms for exposure to new customers
Restaurant Sales Specialist
Carla Losak is Square's top Restaurant Industry expert. As the Restaurant Sales Specialist, she is responsible for working with Square's top food and beverage sellers, platform partners, and product leaders to shape the future of Square's restaurant offering. Carla, who has been with Square for six years, is an expert in onboarding new sellers, spotting industry trends like ghost kitchens, and helping restaurant owners make sense of and access the tools necessary to start, run, and grow their businesses.
After growing up in Northern Greece in a village named Valtonero and working in the restaurant industry for over 25 years, I decided to bring the taste and atmosphere of home to Springfield Missouri. John opened Greek Belly in 2018 to present a traditional, authentic Greek dining experience. Previously he was the General Manager of Galloway Station where he worked for 13 years covering all areas of the business.
Figure 8 Logistics
Scott Landers began his lifelong fascination with water and food in East Texas, where he was born and raised on the sixth-generation Landers Family Farm. He has since worked as a civil engineer, product director, and independent consultant to water and food organizations. Scott co-founded Figure 8 Logistics, where he currently works as a food delivery consultant. He holds a Bachelor's Degree in Environmental Engineering from MIT and lives in New York with his wife and schnauzer.
Ron Ruggless - Moderator
Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com)
Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines.