With an uncertain financial future ahead, restaurants should consider some timely investments to protect their bottom lines. A loyalty program empowers brands to retain guests at a deeper level; not only driving visits and spend, but also collecting data to provide the ideal guest experience. Pairing loyalty with digital ordering can expand a brand’s reach and cater to a particularly valuable subset of young, tech-savvy, guests who are most likely to join your loyalty program.
But don’t lose sight of your own team. As frontline workers, your employees’ experience impacts the guest experience too. Providing your employees with the right benefits and factoring their feedback into your corporate policies can go a long way in ensuring that employees greet every guest with a smile.
Join this webinar to learn:
- How to design and implement a customized loyalty program
- Tips for employee and guest retention
- Digital ordering basics – how to get a solution up and running
Senior Marketing Specialist
Alan Liddle - Moderator
Contributing Event Content Editor & Moderator
Nation’s Restaurant News