Serving customers has always been at the heart of the restaurant industry. However, over the past decade, there has been a significant transformation in how restaurants serve their customers.
In this new era, where digital channels increasingly inform the relationship between customers and restaurants, it has become apparent that it’s not enough for restaurants to simply meet customer expectations – they need to exceed them. Increasingly, leading restaurants are combining location technology and customer engagement platforms to help them up-level their customer experience.
In this webinar, you’ll learn from Radar Co-founder and CEO, Nick Patrick, and Magith Noohukhan, Customer Engagement Evangelist at Braze, about:
- How evolving customer expectations are driving the way restaurants serve customers.
- How restaurants can use location detection and real-time engagement to deliver personalized messaging
- How geofencing technology enables a best-in-class customer experience with timely mobile order updates, automated loyalty rewards, order-related reminders, and more.
Co-Founder & CEO
Customer Engagement Evangelist
Alan Liddle - Moderator
Contributing Event Content Editor & Moderator
Nation’s Restaurant News