When the tech-fueled third-party delivery providers came onto the scene a few years back, it seemed a potential dream come true for the restaurant industry. Here were a group of well-funded companies offering teams of gig workers standing at the ready to deliver food at the click of an app to convenience-hungry consumers willing to pay the price.
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Restaurants are pushing back. Delivery players are listening
Grubhub opens door to shared data, Yelp ups transparency and DoorDash changes tip policy