When Starbucks relaunched its third-place initiative in May 2018, officially opening up their cafes to the public, the company shared a vision of a community center where anyone and everyone could gather in a “warm and welcoming environment” regardless of if they paid for a Frappuccino or not.
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Where's the 'third place' now?
How chains — especially coffee shops — can balance their roles as gathering places with being a private business
Correction: October 22, 2019
The second quote incorrectly attributed originally. It should be attributed to Ali Ghambari of Cherry Street Coffee House.