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Whataburger pulls toast, buns over quality

Recall comes a day after In-N-Out closes Texas units over bread issues

Whataburger Restaurants LP on Wednesday removed white buns and Texas Toast from some restaurants in three states because of quality issues, the company said. 

The San Antonio, Texas-based burger brand’s recall of white buns and toast came the same day Irvine, Calif.-based In-N-Out Burger reopened more than 30 Texas restaurants after closing them late Monday over poor-quality burger buns.

“We voluntarily removed white buns and Texas Toast from some of our restaurants in the DFW area, East and West Texas, Oklahoma and Northwest Arkansas because of a quality issue with one of our suppliers,” Whataburger’s corporate communications department said in a statement.

“There’s no health risk at all,” the statement said, “rather an impact on our bun’s flavor caused by an unbalance in the yeast, and we want to make sure our customers get the best product.”

Whataburger did not close any restaurant but offered alternatives for the unavailable products.

Customers could get any burger or sandwich on a wheat bun, flour tortilla or bun-less at no extra charge, the company said. In addition, restaurants impacted by the shortage offered extended breakfast hours Wednesday, until 1 p.m.

The company said its bread products are baked daily.

“Our teams are working around the clock to deliver fresh buns today,” the company said. “We’re working hard to get everything back to normal as quickly as possible. We plan to have new 5-inch buns delivered to affected restaurants today. The 4-inch buns for the Whataburger Jr. and Texas Toast will follow very soon.”

For fiscal 2017, Whataburger reported 821 units, with 697 of them company-owned and 124 franchised.

Contact Ron Ruggless at [email protected] 

Follow him on Twitter: @RonRuggless 

TAGS: Operations
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