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McDonald's is introducing a new crispy chicken sandwich, loyalty program, drive-thru technology and more in the coming year.

McDonald’s is introducing a new crispy chicken sandwich in 2021 as part of new growth strategy

The new strategy includes the introduction of a new loyalty program — MyMcDonald’s — with a pilot program rolling out in the coming weeks; the company also plans to debut a new plant-based menu dubbed McPlant

McDonald’s announced on Monday a new growth strategy going into 2021 — “Accelerating the Arches” — which includes the introduction of a new crispy chicken sandwich early next year and the rollout of a new loyalty program: MyMcDonald’s.

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