Dunkin’ Brands named Scott Murphy president of Dunkin' Americas on Thursday. Murphy previously served as chief operating officer for the Canton, Mass.-based brand. He assumes the role from Dave Hoffmann, who continues to serve as Dunkin' Brands CEO.
"Scott is a rare leader who is both strategic and impactful,” said Hoffman in a news release. “He inspires all who work with him through his vision, attention to detail, and ability to implement change. During his tenure with the company, Scott has earned the respect of his peers, forged strong relationships with franchisees and suppliers, and contributed significantly to the company's success with a strong focus on franchisee profitability.”
Murphy has been with the company for 15 years. He was promoted to the COO role in 2018. He served as COO during a transitional time for the brand including the brand's name abbreviation—from Dunkin' Donuts to Dunkin'.
"His most recent accomplishments include the rollout of menu simplification, our highly successful espresso relaunch, operational improvements, and the expansion of our NextGen restaurants," Hoffman continued. "I am confident that under Scott's leadership, we will continue to build on our legacy of strong franchisee relations and drive customer noticeable change at Dunkin'."
Dunkin’ currently has about 13,000 restaurants worldwide.
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