Uber smartphone
<p>Uber&rsquo;s engagement and activation of its own customers in the policy space is fun, edgy and educational without lecturing.</p>

What restaurants can learn from Uber’s playbook

Joe Kefauver is managing partner of Align Public Strategies, a full-service public affairs and creative firm that helps corporate brands, governments and nonprofits navigate the outside world and inform their internal decision-making.&nbsp;This article does not necessarily reflect the opinions of the editors or management of Nation&rsquo;s Restaurant News.

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