Bruce Bozzi Jr., a fourth-generation descendent of Palm cofounder Pio Bozzi and son of current co-owner Bruce Bozzi Sr., grew up learning his craft in what he unsurprisingly calls “the best restaurants in the country.” While he detoured briefly to...

LAKEWOOD COLO. Chipotle Mexican Grill here, and he belongs to an exclusive group of the chain’s GMs who participate in an incentive program that gives them the potential to earn a six-figure salary. ...

DARTMOUTH MASS. Not Your Average Joe’s, a 13-unit casual-dining chain based here, is redoubling the security of its data systems as it investigates the recent theft of thousands of credit card numbers and expiration dates. ...

Veteran casual-dining chains are overhauling everything from the way their restaurants look and feel to the food and drinks they serve and, in some cases, the leadership directing the changes, in an effort to snap the dismal sales trends that have...

Expanding your quick-service brand abroad? Then you’d best forget what you know about the American market.While quick-service restaurants span the globe, the dining habits of consumers outside the United States—such as the hours at which they...

SAI BABA ASHRAM INDIA. Hard Rock Cafe and House of Blues chains, achieved an “eatertainment” trifecta with the creation of a third high-profile brand, would you want to run it? —If Isaac...

What happens in Vegas won’t be staying in Vegas.At this year’s Restaurant Finance & Development Conference, put on by Franchise Times, the news out of almost every pundit’s mouth—from economists to lenders and even the typically bullish securities...

ATLANTA —Amid rising costs for energy and water, mounting concern about global warming, and a “greening” trend that gains visibility with each passing day, operators should embrace the growing numbers of energy efficiency-certified...