Operations

Technology

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Equipment investments minimize labor needs for operators

Feb 14, 2022

As labor shortage threatens industry, new tech tools increasingly fill the gap

NRN editors discuss cryptocurrency, the metaverse, blockchain, NFTs and Chipotle’s wage increase

Feb 11, 2022

Plus, an interview with Nick Marsh, CEO of Founders Table, about the group’s latest move

How restaurant technology is changing customer service forever

Feb 11, 2022

QR codes, food lockers and automation are forcing operators to redeploy employees to new roles that are part IT troubleshooting and part hospitality

McDonald’s and Panera Bread file trademarks for NFTs in the metaverse

Feb 10, 2022

In the near future, you might be able to order a Big Mac in virtual reality

Lunchbox auctions off the first NFT restaurant to Bareburger

Feb 08, 2022

The animation of a digital restaurant, which is set up with virtual kiosks in place, will be retrofitted into Bareburger’s virtual brand strategy

Tech Tracker: Why human-free technology is taking over the restaurant industry

Feb 03, 2022

From drive-thru AI at Checkers to contactless dine-in options at Panera Bread and more, NRN editors discuss the latest in technology trends

Wingstop’s Marisa Carona explains benefits of digital-only, cashless unit

Feb 03, 2022

Dallas prototype serves as testing ground for innovations — from sustainable uniforms and cashless transactions to a kitchen display system and grease extraction for bio-fuels

Wingstop creates digital-only, cashless storefront unit

Feb 03, 2022

Dallas prototype serves as testing ground for innovations — from sustainable uniforms and cashless transactions to a kitchen display system and grease extraction for bio-fuels

Brinker opens NYC urban kitchen for Chili’s, It’s Just Wings delivery

Feb 02, 2022

Similar delivery-only locations planned for near college campuses in Dallas and Columbus, Ohio, company executives say on Q2 earnings call

Panera Bread announces contactless dine-in for guests

Feb 01, 2022

Guests can order on their devices when they arrive, know when their order is ready and pick it up —all without interacting with another human being

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