Crumbl Cookies has grown to just over 700 locations nationwide, a swift and sizable number given its short, 6-year history. Despite that growth, its runway remains long given that industry giants like Domino’s and Taco Bell are about 10 times its...
At the start of 2023, we’re starting to sense a theme in restaurant industry equipment and technology news: AI and labor solutions. In a post-pandemic economy, labor is still challenging (though slowly improving) and restaurants are looking to...
When Upside Foods’ cell-cultivated chicken gained FDA approval in November, it was a huge step for the so-called “lab-grown meat” industry. So, what’s next?
The company's new mobile app features include push notification updates on order status, reminders to scan Rewards points and more.
Silicon Valley veteran Vikram Raghavan brings ecommerce success to Nextbite
The Tipsy Robot in Las Vegas automatically adds a service charge, but customers can choose to bypass it by ordering a drink at the alternative human-staffed bar
From Jimmy John’s new gamification add-ons to Starbucks foray into the metaverse, loyalty programs are changing rapidly
Texas Roadhouse has implemented a customer experience management tool across its system to generate real-time feedback from its to-go customers.
Nala Robotics releases a dishwashing robot, BurgerFi launches in-car ordering and more
Jimmy John’s added achievement badges that customers can earn through tasks like eating every sandwich on the menu, with new swag as rewards
