Toast is adding a new consumer-facing $0.99-cent surcharge to all online orders, without giving restaurants the option to opt out of the new fee, in an unpopular move that has caused restaurant operators to post letters and tweets of protest on...
The customer-facing fee is being tested out and will be added nationally next month as an “order processing fee” to all online orders
The technology sector across multiple industries is facing mass layoffs amid macroeconomic uncertainty – from the tech giants like Amazon, Google and Meta, down to unicorn startups. Now restaurant tech seems to be joining them. After several years...
Between layoffs at Olo and Grubhub, and the sale of Nextbite and Ordermark, the foodservice tech industry is going through some growing pains
Do Nextbite’s layoffs and subsequent sale to its competitor signal a death knell for the virtual restaurant industry?