The Happy Customer Index, based on Merchant Centric’s proprietary data, looks at reviews for delivery, to-go, and mobile app experiences.

The New York State Court’s Appellate Division has upheld legislation that almost triples the minimum wage for app-based delivery workers to $19.96

Kitchen United has pulled out of all Kroger locations and is now going to focus on software, while Crave Kitchens has completely disappeared

A restaurant in Brandon, Fla., is testing drone delivery and anticipates growing its delivery radius from 1.2 miles to 2 miles “soon.”

Brooklyn Dumpling Shop opens its first drive-thru with smartphone-enabled tech and geofencing/loyalty capabilities; plus Danny Meyer invests in a tech startup, and more

From Noodles & Company and CAVA to Chuy’s, Biscuitville and 4 Rivers Smokehouse, companies offer a variety of options

CEO Jeff Appelbaum sees Salted as a “digital first” company that is more of a virtual restaurant incubator than a ghost kitchen company

Casual-dining portfolio company said higher ad spend in Q4 and 2024 is warranted to drive traffic

DoorDash is piloting a new information popup on its app to motivate restaurant customers to tip by suggesting they will get quicker service

Quick-service restaurant company prioritizes closures in ‘most distressed situations’ and continues to invest in the ‘Reclaim the Flame’ platform