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Understanding the latest Starbucks drama


As Starbucks continues to clash with the SBWorkers United union, the latest scuffle is over allegations that the Seattle-based coffee chain is preventing employees from putting up Pride Month decorations in certain stores – an accusation that Starbucks has vehemently denied. Now, as 3,000+ workers go on strike over these concerns, alongside accusations of union-busting and demands to negotiate union contracts, Starbucks is stepping in with promises of “clearer centralized guidelines” for in-store displays and decorations.

In a letter to employees, Sara Trilling, executive vice president and president of Starbucks North America, reiterated that “there has been no change to any of our policies as it relates to inclusive in-store environments.”

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