Skip navigation

Freddy’s Frozen Custard & Steakburgers chief experience officer Scott Redler on what the fast-casual restaurant chain has learned during the pandemic

The executive talked off-premises business, supply-chain struggles and expansion on this episode of Extra Serving


Today on Extra Serving, a Nation’s Restaurant News podcast, we have a special episode from last week’s National Restaurant Association Show.

NRN managing editor Leigh Anne Zinsmeister sat down with Scott Redler, chief experience officer at Freddy’s Frozen Custard & Steakburgers, to talk about what the fast-casual chain has learned during the pandemic and what’s ahead for the brand.

Redler talked about Freddy’s advantages going into the pandemic, how it accelerated the innovations its customers were most eager for, and the surprising part of the business that has been impacted most by recent supply-chain struggles.

Redler also talks about the company’s future, and its expansion into non-traditional units including colleges, casinos and most recently, an airport.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.