Skip navigation

NRN editors discuss Texas Roadhouse’s traffic, Starbucks’ olive oil drink, and subscription programs

Plus hear from Carl Bachmann, president of Smashburger


This week on the Extra Serving podcast, NRN editors Holly Petre, Sam Oches, and Leigh Anne Zinsmeister spoke about Texas Roadhouse’s latest quarter earnings.

Texas Roadhouse reported its Q4 earnings recently and, during that call, revealed that January and February saw the highest traffic numbers in the chain’s history. Is this an outlier, or a sign that people aren’t trading down? The editors discussed this and more.

Next, the editors discussed Panera’s latest subscription program updates and its benefits. Are subscriptions the future of loyalty programs? The editors discussed that and whether or not customers have subscription fatigue.

Finally, the editors discussed Starbucks’ new olive oil drink that was introduced in Italy. The team talked about the future of this novelty drink and whether it could take off in the U.S.

This week’s guest is Carl Bachmann, president of Smashburger, who spoke to Joanna Fantozzi about the chain’s technology.


Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.