36 restaurant industry predictions for 2023

Dec 21, 2022

Experts give their best guess as to what’s ahead

Starbucks workers walked out at more than 100 stores this weekend: How should Starbucks respond?

Dec 19, 2022

The Starbucks union is coordinating strikes across the country, with workers demanding union contracts with improved wages and no more union busting

Major KFC franchisee KBP Brands is testing an SMS loyalty program

Dec 19, 2022

KBP Brands is testing Vibes’ SMS and mobile wallet program at 162 participating KFC restaurants in five states.

Taco Bell looks to McDonald’s to understand its domestic potential

Dec 14, 2022

Taco Bell CEO Mark King said the chain has big opportunities to grow its lunch and breakfast dayparts, and its footprint, to be on par with McDonald’s.

15 new ways restaurants reached consumers in 2022

Dec 12, 2022

From off-premises-only prototypes to campus vending machines, chains continued to adapt

IHOP names Arthur Carl II vice president of culinary

Dec 12, 2022

The chef previously was head of R&D for Dave & Buster’s; he replaces Scot Randolph

Chick-fil-A is ranked as consumers’ favorite brand in new survey

Dec 09, 2022

A new 2022 study from Market Force Information shows that Chick-fil-A ranks highest for five out of five attributes.

Restaurant brands that entered the metaverse in 2022

Dec 06, 2022

From Starbucks to Taco Bell, here are restaurants that dipped their toes into the Web3 world of virtual marketing and brand engagement

24 restaurant chains with the most loyal customers

Dec 02, 2022

There are many reasons consumers give their loyalty to certain restaurant brands, from service and value to quality and cleanliness, and now including delivery and takeout ability...

Want to be recession proof? Take care of your guests and employees first

Nov 30, 2022

A panel of restaurant operators discuss ways to best insulate your business during an economic recession.