The casual dining chain furloughs restaurant workers and cuts pay for remaining corporate staff to sustain business in wake of COVID-19 pandemic.

Better communication, smarter training and an innovative approach to operations are essential for restaurants looking to navigate the new normal

Fast-casual concept was developed in 2018 to meet the growing demand for digital ordering; the owner also figured out a way to make third-party delivery profitable  

Brand cites worker well-being as it temporarily shutters company restaurants amid coronavirus

The third-party delivery operator says it will reinvest profits on programs designed to drive orders, like reduced delivery fees for consumers

Chains are providing masks for employees; Chick-fil-A is requiring guests to swipe their own credit cards

During coronavirus crisis, third-party players can charge no more than 15% in commission

Plus, how Bernie Sanders dropping out of the 2020 presidential race will impact the restaurant industry

On the job for less than two weeks, Allen created an emergency response plan to prepare the 900-unit chain for a crisis that has left the industry broken. The industry veteran talks about the restaurant industry’s future in the latest edition of...

The Yum Brands chain is also installing shields at the cash register counter; measures taken come a day after the FDA released a “best practices” checklist for restaurants and food retailers.