Better packaging, improved technology and virtual brands allow table-service operators to compete with the off-premises experts

CEO Gene Lee notes Olive Garden-LongHorn parent’s technology investments to smooth to-go sales

Hard-hit segment adapts with off-premises sales, virtual delivery-only brands, new technology and safety protocols

Rising costs and labor crunch expected to move operators back to basics

Expect higher pay and more benefits. But don’t anticipate a legion of robots

Here are some of the innovative solutions the industry is hoping will bring workers back to foodservice

One Fair Wage alleges sexual harassment, race discrimination in tipped wage policies, but casual-dining company says dispute is with federal and state laws

The largest chains fared best, but independents did better than smaller multi-unit concepts

Plus, the Restaurant Recovery Fund is ready to launch