Plus innovation at Clean Juice, Dunkin’, Flame Broiler, Fogo de Chão, Little Caesars, Papa John’s, Panera, Pollo Campero, Starbird, Studio Movie Grill, Taco Bell, Tacodeli, Velvet Taco and Yogurtland
From pizza delivery bots to AI assistants in the drive-thru, intelligent machines are no longer a novelty for off-premises-focused, labor-challenged operators
Plus innovation at Dairy Queen, Frisch’s Big Boy, The Habit Burger Grill, IHOP, Jamba, Pinkberry, Pizza Guys, Pizza Hut, Roy Rogers, Tim Hortons, Velvet Taco and Yoshinoya
From big-deal departures at Red Lobster and Jack in the Box to replacements named at Shake Shack, Dunkin’ and more, the month was full of C-suite shakeups
Plus innovation at Bartaco, Carl’s Jr. and Hardee’s, Golden Chick, The Habit Burger Grill, Papa Murphy’s, Popeyes Louisiana Kitchen, Qdoba Mexican Eats, Roy Rogers Restaurants, Smashburger, Velvet Taco, Voodoo Doughnut and Wow Wow Hawaiian Lemonade
Looking back on the most chaotic year in modern restaurant history, it’s clear that what separated the winners from the losers in most segments was a commitment to off-premises business
